Modem and gateway check
We identify the connection handoff and whether the provider gateway should remain in router mode, bridge mode, or a supported alternative.
Start with secure administrator access, sensible wireless settings, and a tested connection—not the defaults left on the box.
Service details reviewed July 2026

Quick answer
Fix My PC Store provides router setup in West Palm Beach and Palm Beach County for many consumer routers and mesh gateways. We connect compatible modem and router equipment, secure administrator access, update supported firmware, configure WiFi, and test selected devices. Provider restrictions and building conditions can affect available settings and coverage.
Done-for-you network setup
DIY setup can be straightforward until the provider gateway, app account, old devices, or security options do not behave as expected.
Request serviceA replacement router that will not connect to the modem or provider gateway
Default administrator credentials or unknown access settings
A router app that stops before setup is complete
Guest WiFi, parental controls, or device scheduling that needs configuration
Devices that cannot reconnect after the network name or password changes
Firmware, DNS, band steering, or gateway mode questions
Scope before promises
We document the approved settings and keep the setup understandable for the person who owns the network.
We identify the connection handoff and whether the provider gateway should remain in router mode, bridge mode, or a supported alternative.
We replace known defaults, configure supported updates, and help the owner retain the credentials needed to manage the network.
We set an appropriate network name, encryption mode, bands, guest access, and optional controls supported by the device.
We test internet access, local connectivity, and selected devices, then explain which issues belong to the router versus the provider.
Many routers include a guided app, and a confident user may complete a simple setup. Professional help is useful when replacing provider equipment, preserving device access, separating guest devices, working around incompatible settings, or deciding whether a router is the actual cause.
Security is not a one-time guarantee. A well-configured router reduces avoidable risk, but updates, strong account practices, supported hardware, endpoint security, and backups still matter.
We work with many consumer models from Eero, Netgear, Linksys, TP-Link, ASUS, Google, and other vendors when the device, application, and account remain supported. Brand names describe compatibility targets and do not imply manufacturer affiliation.
We cannot bypass an account lock, defeat provider controls, guarantee a wireless range before testing, or recover a forgotten encrypted configuration. Multi-site, compliance, managed firewall, VLAN, and structured-cabling projects belong with our business networking service.
What to expect
We confirm the equipment, risk, and approved scope before making changes.
Call or request service with the model, symptoms, and the outcome you want.
We confirm whether the equipment should come to the shop or needs an onsite visit.
We explain findings, limits, parts or accounts needed, pricing, and likely timing.
Only approved work proceeds, followed by testing and a practical handoff.
Local help
Visit our storefront for evaluation or ask whether an onsite visit is appropriate. Availability, travel charges, equipment access, parts, and serviceability are confirmed for each request.
Monday–Friday 9 AM–6 PM · Saturday 9 AM–5 PM · Sunday closed
Nearby service areas
Continue your research
Straight answers about scope, compatibility, cost factors, and realistic outcomes.
Call the West Palm Beach shop or send the service request. We will confirm the right intake path and what to bring before you make the trip.