Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Last updated: September 2025
Information We Collect
When you use our services, we may collect the following information:
- Contact Information: Name, email address, phone number, and mailing address
- Device Information: Details about devices you bring for repair
- Service Records: History of repairs and services provided
- Payment Information: Billing details (processed securely through third-party providers)
- Website Usage: Information about how you use our website
How We Use Your Information
We use your information to:
- Provide computer repair and IT services
- Communicate about your service requests
- Process payments for services
- Send service updates and appointment reminders
- Improve our services and customer experience
- Comply with legal obligations
How We Protect Your Information
We take data security seriously and implement industry-standard measures:
- Secure data transmission and storage
- Access controls and employee training
- Regular security audits and updates
- Secure disposal of customer devices and data
- Limited data retention periods
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- With your explicit consent
- To trusted service providers who assist in our operations
- When required by law or legal process
- To protect the rights and safety of our customers and business
Your Privacy Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data
Questions About Privacy?
If you have questions about this privacy policy or how we handle your information, please contact us.
Email:
Phone: 561-819-9999
Address: 10140 Okeechobee Blvd. Suite B, West Palm Beach, FL 33411