Privacy Policy

When you use our services, we may collect the following information:

• Contact Information: Name, email address, phone number, and mailing address
• Device Information: Details about devices you bring for repair
• Service Records: History of repairs and services provided
• Payment Information: Billing details (processed securely through third-party providers)
• Website Usage: Information about how you use our website

We use your information to:

• Provide computer repair and IT services
• Communicate about your service requests
• Process payments for services
• Send service updates and appointment reminders
• Improve our services and customer experience
• Comply with legal obligations

We take data security seriously and implement industry-standard measures:

• Secure data transmission and storage
• Access controls and employee training
• Regular security audits and updates
• Secure disposal of customer devices and data
• Limited data retention periods

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or legal process
• To protect the rights and safety of our customers and business

Fix My PC Store may send you SMS text messages related to your service including repair status updates, appointment reminders, invoice notifications, software renewal alerts, and missed call responses. Message frequency varies based on service activity. Standard message and data rates may apply.

We do not share your phone number with third parties for marketing purposes. Your phone number is used solely to communicate with you about your service requests and account activity.

To opt out of SMS messages, reply STOP to any message we send. To request help, reply HELP. For more information contact us at info@fixmypcstore.com or call (561) 819-9999.