Accessibility Statement
Fix My PC Store is committed to ensuring digital accessibility for all users, regardless of their abilities or technologies.
Our Accessibility Commitment
At Fix My PC Store, we believe that technology should be accessible to everyone. We are committed to providing a website experience that is usable by all people, regardless of their abilities, disabilities, or the assistive technologies they use.
Our commitment to accessibility extends beyond compliance—it reflects our core values of inclusivity, equality, and excellent customer service. We continuously work to improve the accessibility of our website to ensure that all users can easily access our services, information, and support.
We have achieved WCAG 2.1 AA compliance across our website and continue to monitor and improve our accessibility standards on an ongoing basis.
WCAG 2.1 AA Compliance
Standards We Follow
Our website meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are internationally recognized standards that ensure web content is accessible to people with disabilities.
WCAG 2.1 AA compliance means our website is:
- Perceivable: Information is presented in ways that all users can perceive
- Operable: Interface components are operable by all users
- Understandable: Information and UI operation are understandable
- Robust: Content works with various assistive technologies
Accessibility Features Implemented
- High contrast color schemes throughout the website
- Scalable fonts that resize up to 200% without loss of functionality
- Alternative text (alt text) for all images and graphics
- Clear visual focus indicators for interactive elements
- Proper color contrast ratios meeting WCAG 2.1 AA standards
- Full keyboard navigation support for all interactive elements
- Logical tab order throughout all pages
- Skip links to jump to main content areas
- Accessible dropdown menus and forms
- No keyboard traps that prevent navigation
- Captions and transcripts for video content where applicable
- Audio descriptions for complex visual content
- Auto-playing media can be paused or stopped
- Volume controls accessible via keyboard
- No content that flashes more than 3 times per second
- Proper heading structure (H1, H2, H3) for easy navigation
- Descriptive link text that makes sense out of context
- ARIA labels and landmarks for better screen reader navigation
- Form labels properly associated with input fields
- Status messages announced to assistive technologies
Report Accessibility Issues
If you encounter any accessibility barriers on our website or need assistance accessing our content, please contact us. We take all accessibility concerns seriously and will work to resolve issues promptly.
Call Us
561-819-9999
Immediate assistance available
What to Include in Your Report
To help us address accessibility issues quickly and effectively, please include:
- The specific page or feature where you encountered the issue
- A description of the accessibility barrier you experienced
- The assistive technology you were using (if applicable)
- Your preferred method of contact for follow-up
Our Ongoing Efforts
Accessibility is not a one-time achievement but an ongoing commitment. We continuously monitor our website using both automated tools and manual testing to identify and address potential accessibility barriers.
Our team regularly reviews new content and features to ensure they meet our accessibility standards before going live. We also stay informed about evolving accessibility best practices and emerging assistive technologies.
Recent Improvements
- • Enhanced keyboard navigation throughout the website
- • Improved color contrast ratios on all pages
- • Added comprehensive ARIA labels and landmarks
- • Implemented skip links for faster navigation
- • Optimized form accessibility with proper labeling
Statement Information
Last Updated: September 18, 2025
Compliance Level: WCAG 2.1 AA
Review Schedule: Quarterly assessments and continuous monitoring
This accessibility statement applies to the Fix My PC Store website located at fixmypcstore.com. We are committed to maintaining and improving the accessibility of our digital presence for all users.