Remote and Phone Support
If you are looking to start a remote support session visit our Connect Now page and call the help desk line 561-819-9999.
Fix My PC Store understands that when your computer is having an issue, it is almost never a pleasurable experience. We also recognize that a portion of our customers may live in remote or otherwise distant places, making a trip to our service center arduous and burdensome. We aim to alleviate the stress caused by situations like these by offering remote and phone support, saving you both a trip, as well as having to unplug and dismantle your machine, and transport it across town.
Call us for Phone Support
We are proud to offer phone support for those in need. Our trained professionals will be more than glad to take your call and offer the insight and service you need to get your computer up and running again. Don’t lose another moment of your free time, or get your business operating at its full capacity in no time.
Remote access allows our technicians to gain access to your computer directly from the service center, allowing us to work within your PC, the only thing required being a working internet connection.
For those who may not be the most familiar with giving technical descriptions of what ails them, instead show us what the problem is. Simply download a third-party client from logmeinrescue.com, then contact us for a 6 digit pin. LogMeIn Rescue has gone to great lengths to ensure that your privacy remains intact, as well as the security of your system. Rest assured, your computer is in safe hands.
Stop by Our Store
We must stress, however, that not every problem may be able to be handled with phone support or remotely. Some solutions may require hardware diagnostics to be run, which are, of course, done offline and in person.
Don’t hesitate to call us at 561-819-9999 or book an appointment online today.
If you are concerned about the safety of your home or business, look no further. With over 10 years of experience in the field, the technicians at Fix My PC Store can help install and synchronize a security system, allowing 24-hour surveillance of your property. Additionally, we can link the security system to your mobile devices, providing a live feed that can be viewed in real time from your phone, tablet, or home computer.
At Fix My PC Store, we fully recognize the fact that convenience is king, which is why we offer onsite service calls for computer repair. Our technicians are readily available and will be on any site within 24 hours. We are happy to provide service to the greater West Palm Beach area. Let us come you! For more information regarding our service areas, please refer to our locations page.